Sense360 raises $7 million to track customers in fast food restaurants

 Physical tracking in shops has been a global trend since at least 2013. Using a cell phone’s location data and video monitoring retailers have been tracking customers’ movements through stores in an effort to regain some of the ground lost to the online retail experience.
At least, that’s the argument from stores. And now fast food restaurants are picking up the rallying… Read More

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The death of retail is greatly exaggerated

 I’ve been thinking a lot about retail these days and I’ve been connecting the dots between the seeming death of retailers like Ralph Lauren and the book industry. In short, we are feeling the seismic echoes of the 2008 crash right now on Main Street and things are both ugly and pretty at the same time. The book industry, like the music industry, nearly imploded when the world… Read More

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Amazon’s retail ambitions include furniture and appliances, plus groceries in India

 Amazon’s brick-and-mortar retail plans currently focus on its ongoing roll-out of physical book stores, as well as its very limited experiments with cashier-less convenience, but it could expand those ambitions significantly with a number of plans currently in the works. The New York Times reports that it’s also exploring ways it might retail appliances and furniture, two categories… Read More

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